Frequently Asked Questions.

More About Us

  • We are inside Image Studios Salon Suites. When you arrive, please have a seat in the small lobby and your provider will greet you shortly.

  • Absolutely. We offer a variety of treatments designed for men, including a gentleman’s head spa, massage therapy, and customized facials. All services can be tailored to individual skin, scalp, and comfort preferences.

  • We carry curated scalp and skin care products used during your treatments. Your provider will recommend items based on your needs and explain how to use them at home.

  • With three treatment rooms, we can host two head spa services and one massage or skin service at the same time, depending on provider availability.

Head Spa + Service Details

  • While each treatment varies, our Signature Experience typically includes a scalp analysis and consultation, oil massage, scalp stimulation therapy, exfoliation, deep cleanse and shampoo, steam therapy, hair treatment, neck and shoulder massage, a cozy spa wrap, warming eye mask, and a relaxing, heated treatment bed. Each service is designed to be a calming, sensory-rich experience.

  • A scalp analysis is a detailed evaluation of your scalp health and concerns. Your practitioner will identify issues such as dryness, oiliness, or dandruff, and recommend tailored treatments or products to best support your scalp

  • No. All head spa experiences include a thorough cleanse.

  • A blow dry is included in our Grand Experience. Quick dry or blowout options can be added to other head spa treatments. Drying services are not available for massage or esthetic appointments.

  • Our Signature Treatments are our most popular offerings and provide the perfect foundation for relaxation, with the option to customize through add-ons. Our Grand Experiences are the second most popular, combining our most-loved treatments and enhancements for the ultimate, elevated experience.

Membership FAQs

  • Of course! While we hope you’ll stay, we understand that life happens. Just pause or cancel by your renewal date to avoid being charged (your membership renews monthly on the original sign-up date).
    You’ll still be able to use your benefits for the rest of that billing cycle.
    And whenever you're ready, you can resume your membership at any time.

    If your membership payment declines, any upcoming appointments will be canceled and your account will be paused until the missed payment is resolved. Once payment is received, we’ll happily reactivate your membership.

  • Your monthly service credit does not roll over — it must be used within the month it’s issued.

  • Your monthly service credit can only be applied to one of the eligible services.


    If you no-show or cancel at the last minute, the credit will be used to pay your service provider per our cancellation/no-show policy. Please keep this in mind when scheduling.

  • We love sharing the self-care!
    While members may not share their monthly service credit, you can bring guests — they’ll receive 20% off their service when visiting with you.

  • Absolutely! Members receive one free enhancement with their monthly service.


    Any additional enhancements can be added at checkout for 20% off.

Booking, Payment + Policy

  • Yes. We have three private spa suites and can accommodate up to two head spa experiences and one massage or skin service simultaneously, depending on provider availability.

  • Yes — we offer massage therapy, customized facials, and luxury body waxing in addition to our head spa experiences. You can view our full service menu on our Services page.

  • We accept Visa, Mastercard, Discover, American Express, Apple Pay, and exact cash. We do not accept checks.

  • No. A valid card is required to hold your appointment, but it is only charged at checkout — unless there is a late cancellation or no-show, in accordance with our policy.

  • Gift cards can be used toward services and retail only. Tips can be left via cash, card, Venmo, or Zelle.

  • Yes. Our Vagaro waitlist will notify you automatically if an appointment becomes available.